Historical Roots Michigan's second Central Dispatch Center was located in the Jackson County Court Building in 1975. The Center was moved to the Jackson County Sheriff's Department in 1988 and returned to the Jackson County Court Building in January 1999. On October 22, 2014 A new Emergency Dispatch Center was constructed in the Human Service Building. The Building was total renovated with all new equipment and Technology upgrades to fulfill the needed mandates to become NG911 ready and complaint. The next step will be to bring "Text to 911" to the Emergency Dispatch Center and Jackson County.
Role Jackson County Central Dispatch reports to the Jackson County Administrator/Controller's Office. In Jackson County you call 911 for all police, fire and rescues services. Jackson County Central Dispatch is the Central Dispatch location for all police, fire, or rescue service, emergency or non emergency. This 7 day a week, 24 hour a day, operation is staffed by 19 telecommunicators.
Huron Valley Ambulance All calls requiring ambulance response are transferred to Huron Valley Ambulance. Huron Valley has assumed the role of the medical prescreening and prearrival medical instruction provider for Jackson County. The benefits are tremendous. Jackson City-County residents will receive medical information from the highly skilled and trained staff from Huron Valley at no cost to Jackson Tax Payers. This is a win-win situation.